Refund policy

Our products have a 14-day satisfaction guarantee! We will refund you for the unused and resaleable product upon return. The customer is responsible for the return costs. The right of return does not apply to Food and confectionery Gift cards Additional gift wrapping service A product that is manufactured or modified according to the consumer's requirements or to clearly meet personal needs, for example a customized bouquet or a product with a name. To make a return, please contact our customer service by email at info@loimutar.com